Effective Date: 18/08/2024
Welcome to PROELECTRO AND FAIR PVT LTD! These Terms and Conditions govern your access and use of our e-commerce platform (the “Website”). By visiting, browsing, or purchasing from our Website, you agree to comply with these terms. Please read them carefully before using our services.
If you do not agree to these terms, you may not use our Website or services.
- General Terms of Use
You must be at least 18 years old to use our platform. By using our Website, you confirm that you meet this requirement. You are responsible for maintaining the confidentiality of your account credentials and for all activities occurring under your account. You are prohibited from misusing the platform for unlawful purposes, interfering with the proper functioning of the Website, or distributing harmful content such as viruses, malware, or spam.
- Products and Services
We strive to ensure accurate product descriptions and images. However, minor variations in color, size, or design may occur. All prices are listed in INR and are inclusive/exclusive of applicable taxes, as stated. Prices may change without prior notice. Product availability is subject to stock. In the event of unavailability after purchase, we will notify you promptly and provide a refund or alternative options.
- Orders and Payments
By placing an order, you agree to purchase the selected products subject to these terms. Once an order is placed, you will receive an order confirmation email. However, we reserve the right to cancel orders in cases of errors, fraud, or other reasonable causes. Payments can be made via the methods provided on our platform (credit/debit cards, UPI, net banking, wallets, etc.). You are responsible for ensuring accurate payment details.
- Shipping and Delivery
Shipping charges and estimated delivery times will be displayed at checkout. We are not liable for delays caused by events outside our control, such as natural disasters or courier issues. Ownership of the product passes to you upon successful delivery.
- Returns and Refunds
Products can be returned within [X] days of delivery if they meet our return eligibility criteria. Returns are subject to inspection and approval. Refunds will be processed to the original payment method within [Y] business days after approval of the return. Certain products such as perishables, personal items, or customized goods may not be eligible for return.
- User Conduct
Users may submit reviews, but they must not contain offensive, false, or misleading content. We reserve the right to moderate or remove inappropriate reviews. By submitting content (e.g., reviews, images), you grant us a non-exclusive, royalty-free license to use, modify, or display such content.
- Intellectual Property
All content on the Website, including logos, images, and text, is the intellectual property of PROELECTRO AND FAIR PVT LTD. Users may not reproduce or use our content without prior written consent.
- Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages resulting from:
- Use of our Website.
- Issues with product quality or delivery delays caused by third parties.
- Governing Law and Jurisdiction
These terms are governed by the laws of [Your Jurisdiction]. Any disputes shall be resolved under the exclusive jurisdiction of courts located in [Your City/State].
- Modifications to Terms
PROELECTRO AND FAIR PVT LTD reserves the right to update these Terms and Conditions at any time. Any changes will be communicated via the Website. Continued use of the Website after modifications signifies your acceptance of the new terms.
- Contact Information
For questions, complaints, or support, please reach out to us: PROELECTRO AND FAIR PVT LTD
Email: krrajeshpune@gmail.com
Phone: 9049826266
