Effective Date: 18/08/2024
At PROELECTRO AND FAIR PVT LTD, we strive to deliver your orders in a timely manner. Please review our shipping policy below for more information on our shipping procedures.
- Shipping Timeframes
We aim to process and ship orders within [X] business days from the date of order confirmation. Delivery times may vary depending on the destination, availability of the product, and the chosen shipping method. Generally, orders will be delivered within [Y] to [Z] business days.
- Shipping Charges
Shipping charges are calculated based on the weight, size, and destination of the order. The shipping cost will be displayed at checkout before you complete your purchase. We may offer free shipping on certain products or order values. Please check our website for details on free shipping promotions.
- Order Processing
Orders are processed Monday through Friday, excluding public holidays. Orders placed on weekends or holidays will be processed on the next business day. Once your order is shipped, you will receive a tracking number via email or SMS to track your package.
- Shipping Partners
We use reliable third-party courier services to deliver our products, including but not limited. We reserve the right to change our shipping partners based on availability.
- International Shipping
Currently, we only offer shipping within India unless otherwise specified. For international orders, please contact our customer support team at [krrajeshpune@gmail.com] to inquire about shipping options and costs.
- Delivery Issues
If you experience any issues with your delivery, such as delayed, lost, or damaged items, please contact our customer support team immediately at [krrajeshpune@gmail.com] or [9049826266]. We will work with our shipping partners to resolve the issue promptly.
- Incorrect Shipping Information
It is your responsibility to provide accurate and complete shipping information. We are not responsible for delays or lost packages caused by incorrect or incomplete shipping details. If you realize that you have provided incorrect information, please contact us immediately to correct it before shipment.
- Undeliverable Packages
If a package is returned to us as undeliverable, we will attempt to contact you to resolve the issue. If you want the package reshipped, additional shipping charges may apply. If we cannot reach you, we will issue a refund, excluding shipping costs, after receiving the returned package.
- Shipping to PO Boxes or APO/FPO Addresses
We may not be able to ship to PO Box, APO, or FPO addresses. Please contact our customer support team before placing an order if you require shipping to such an address.
- Shipping Delays
While we strive to ship orders within the specified timeframes, we cannot guarantee that shipments will be delivered on a specific date. Delivery delays may occur due to weather, customs issues, or other unforeseen factors. We will inform you of any significant delays in processing or shipping your order.
- Changes to the Shipping Policy
We reserve the right to modify or update this Shipping Policy at any time. Any changes will be posted on our website, and the revised policy will take effect immediately upon posting.
- Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at:
PROELECTRO AND FAIR PVT LTD
Email: krrajeshpune@gmail.com
Phone: 9049826266
